Cancellation Policy Image
  • An order can be cancelled before accepting and preparing it by the merchant.
  • After approving the cancellation order, your refund shall be sent to your bank account within 14 working days.
  • If you want to cancel an order at the preparing stage, you can contact the customer department for help.
  • In case of shipment cancellation failure, you can wait till it is sent to you and do not receive it; thus, the return policy will be applied.